Service

Team Extension

Outsourced engineering rarely fails on skill. It fails on context — the accumulated knowledge of why a system is shaped the way it is, which lives in your team's heads and does not travel in a statement of work.

01

The problem is context, not capability

Most disappointing engagements were staffed by capable people. What went wrong earlier: the vendor was given tickets rather than problems, could not see the constraint that made the obvious solution wrong, and produced work that was technically complete and practically unusable. Nobody was incompetent. The information was never transferred.

So the first weeks matter more than the rate card. We spend them reading your code, sitting in your incidents, and asking why decisions were made — and we would rather bill you for that than skip it and guess. If a vendor is productive on day three, they are working on something that did not need understanding.

02

How teams use us

Embedded engineers

Individuals joining your existing team, your stand-ups and your review process. Managed by your leads, not by ours.

A complete squad

A self-contained team owning a service or workstream end to end, with its own tech lead accountable for delivery.

Specialist for a specific problem

Short, bounded work where you need someone who has done this particular thing before — a migration, a performance problem, a compliance deadline.

Overflow during a push

Extra capacity for a fixed period, on work parallel enough that adding people genuinely helps rather than slowing the team down.

Taking over an inherited system

Adopting software whose original team has gone. Starts with reconstructing how it works, which is the part most handovers skip.

Covering a gap

Holding a service while you recruit, with the explicit goal of handing it to your permanent hire rather than becoming the permanent answer.

03

How we keep the work yours

An outsourcing relationship that becomes hard to leave was designed badly, whether or not that was deliberate. The mechanics of avoiding it are unglamorous and mostly about where knowledge is allowed to accumulate.

We work in your repositories, your cloud accounts and your ticketing system. Decisions get written down where your team can find them. Your engineers review our pull requests — which is slower than reviewing each other's, and is the point.

Your repositories, your infrastructure, your accounts — nothing important only we can reach

Architecture decisions recorded in your repo, not in our project notes

Your engineers on our pull requests, from the first week

Named people, not a rotating pool — continuity is most of the value

Notice period and handover scope agreed at the start, not negotiated at the end

FAQ

Common questions

We overlap with your working hours for the things that need synchrony — design reviews, incidents, cut-over nights — then asynchronously for everything else. Operating from the US, UK, UAE, Canada and Australia covers most business hours. If your team is elsewhere, we say honestly how much overlap you would actually get rather than promising follow-the-sun coverage.

Free consultation

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